Pay As You Go Support

Our Pay As You Go IT support service is for businesses or IT teams needing complementary IT support and those not wishing to commit to a monthly contract - simply pay for the service you need.

What We Cover
  • IT support from 1st line upwards – both remote (tel and email) or we can be present on your premises – including “white-labelling” ourselves as your own in-house resource

  • Project management and resources

  • Servers – hosted and virtual

  • Workstations – including hardware troubleshooting and software cover

  • Remote monitoring and alert management

  • Network and infrastructure, including broadband, routing, switching, IP services, Windows AD directories

For more information contact us today on 01173 215 835

No Monthly Contracts

Pay As You Go support is perfect for startup businesses or for businesses that have low IT support needs.

There are no monthly support contracts to worry about, you simply pay for what you need.

Onsite Support

Onsite support has a minimum charge of one hour and is then chargeable to the nearest 15 mins.

£37.50 ph

Call out charges may apply for onsite support beyond a 5 mile radius from our office.

Remote Support

Our remote support tariff is for phone, email and remote support using the latest technology.


£30.00 ph

remote support is billed to the nearest 5mins.

Providing small businesses with the power of IT.

Temporary Cover

Common scenarios where we can assist include cover for holidays, sickness or other absence, while existing IT staff are on secondments or training, after new project rollouts to provide extra cover.

Adhoc\Emergency  Support

We’re here when you need extra help or expertise right now, whether it’s an emergency that requires urgent remote support or a rapid onsite visit (such as a critical server failure) or just a one-off or intermittent issue that needs resolving.

ICT Projects

Perhaps you need additional technical manpower for a project, or you want to outsource the whole thing – we can help.

Take a look at our IT consultancy page for details on how we can help.

For more information contact us today on 01173 215 835

© 2017 by OWEN IT LTD Filwood Green Business Park, Bristol BS41ET

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